🇧🇷 ee99 · LGPD · Data Protection for the Brazilian Player
At ee99, privacy is not fine print in a contract – it is a real commitment to every Brazilian player. Here you will find exactly what data we collect, how we use it, who has access to it, and what rights you are guaranteed by law.
Six pillars that support our privacy policy every day
All data transmitted between your phone or computer and ee99's servers is protected by 256-bit SSL encryption – the same standard used by Brazil's largest banks, including Nubank, Itaú, and Bradesco. No information travels unencrypted.
Ee99 strictly complies with the General Data Protection Law (Lei nº 13.709/2018). We only collect the data necessary to operate the platform securely, and we never use your information for purposes you have not expressly authorized.
You have the right to access, correct, export, or request deletion of your personal data at any time. Simply reach out to our team via live chat or at contato@ee99.cash and we will process your request within 15 business days.
Ee99 never sells, rents, or shares your personal data with third parties for commercial purposes. The information collected is used solely to operate your account, process transactions via Pix or other payment methods, and fulfill legal and regulatory obligations.
Ee99 user data is stored on servers with restricted access, continuous monitoring, and regularly updated security protocols. Internal access is role-controlled and recorded in auditable logs.
Should any security incident occur that may affect your data, ee99 will notify impacted users and the National Data Protection Authority (ANPD) within the timeframes established by the LGPD, providing clear information about what happened and the measures taken.
As a user of ee99 to bet on the Brasileirão, UFC, volleyball, or to play at online casinos deserves to know exactly what happens with the information they share when creating an account and using the platform. This Privacy Policy was written to actually be read – not to sit in a footer nobody clicks. Our goal is for you to understand, in plain language, how ee99 processes your personal data.
Data protection is not a perk that ee99 offers through marketing – it is a legal obligation under the General Data Protection Law (LGPD) and a genuine commitment to the trust that every Brazilian player places in the platform when registering and using Pix to deposit or withdraw. We take this commitment as seriously as we take the security of financial transactions.
This Privacy Policy describes how ee99, operator of the ee99.cash platform, collects, uses, stores, shares, and protects the personal data of its users. For LGPD purposes, ee99 acts as the data controller of the personal data of users registered on the platform.
By creating an account on ee99, accessing the site, making deposits via Pix or other methods, placing Sports Betting wagers, or playing at the online casino, you acknowledge and agree to the practices described in this policy. If you do not agree, we recommend that you do not use the platform.
This policy applies to all services offered by ee99, including Sports Betting on football (Brasileirão Série A and B, Copa do Brasil, Libertadores), volleyball, MMA/UFC, NBB basketball, e-sports, slots, live casino, and crash games.
Ee99 collects only the data necessary to operate the platform securely, meet legal obligations, and deliver the best possible experience to Brazilian players. The data collected falls into the following categories:
Important: ee99 will never ask for your bank account password, your bank's authentication token, or any third-party passwords. If someone contacts you claiming to be from ee99 and requesting this information is a fraud attempt. Please notify us immediately through support.
The personal data collected by ee99 are used exclusively for the following purposes:
A ee99 processes personal data based on the following legal grounds set out in Article 7 of the LGPD:
A ee99 does not sell personal data. Sharing with third parties only occurs in the situations below, always with the goal of operating the platform correctly or fulfilling legal obligations:
To process financial transactions, we share strictly necessary data with partner payment processors that operate the accepted methods on the platform: Pix via the central bank and Brazilian financial institutions (Nubank, Itaú, Bradesco, Banco do Brasil, among others), PicPay, and Mercado Pago. All partners are contractually required to handle data in accordance with the LGPD.
Companies that provide technological infrastructure for the ee99 – such as servers, anti-fraud systems, analytics tools, and casino game developers – may have access to aggregated or minimum necessary data to operate their services. These vendors are selected under strict security criteria and are required to sign confidentiality and data protection agreements.
A ee99 may share personal data with Brazilian government authorities – such as the Receita Federal, Banco Central, gambling regulatory bodies, and law enforcement – when required by law, court order, or investigation of suspected criminal activity.
Ee99 not shares user data with advertising companies for ad targeting, social media platforms for commercial purposes, data brokers, or any third party not directly involved in operating the platform.
The platform of ee99 uses cookies and similar technologies to function properly and improve your experience. The types of cookies used are:
You can manage your cookie preferences in your browser settings. Disabling essential cookies may prevent access to certain platform features, such as logging in and placing bets.
The data of users of ee99 are stored on protected servers with the following security measures:
In the event of a security incident that poses a real risk to data subjects, ee99 commits to notifying affected users and the National Data Protection Authority (ANPD) within 72 hours of becoming aware of the incident, as required by the LGPD.
A ee99 retains your personal data for as long as necessary for the purposes described in this policy, or for as long as your account remains active on the platform. The retention criteria are:
Once applicable retention periods have expired, data is securely deleted or anonymized so that the data subject can no longer be identified.
The LGPD grants you, as a data subject, a robust set of rights that ee99 is committed to respecting and fulfilling. Here is what you can request at any time:
| Right | What this means in practice |
|---|---|
| Access | Request a copy of the personal data ee99 holds about you, including your transaction and betting history. |
| Correction | Request the correction of incorrect, incomplete, or outdated information in your account. |
| Deletion | Request the deletion of data processed on the basis of your consent, subject to mandatory legal retention periods. |
| Portability | Receive your data in a structured, machine-readable format for transfer to another service provider. |
| Consent Withdrawal | Withdraw consent for processing based on that legal basis (e.g., unsubscribe from marketing communications). |
| Information | Obtain information about who your data has been shared with and the legal bases used for its processing. |
| Objection | Object to the processing of your data in situations where you believe such processing violates your fundamental rights. |
To exercise any of these rights, contact our Data Protection Officer (DPO) through the channels listed in Section 13. We respond to all requests within 15 business days, as required by the LGPD.
The platform of ee99 is intended exclusively for users aged 18 and over. We do not knowingly collect personal data from minors. If we become aware that a minor has registered on the platform, the account will be immediately closed and the data deleted, without prejudice to notifying the relevant authorities where applicable.
Parents or guardians who discover that a minor has created an ee99 account should contact our support team immediately via live chat or at contato@ee99.cash so we can take the necessary action.
In cases where personal data of ee99 need to be processed by technology partners located outside Brazil – such as cloud infrastructure providers or casino game developers – ee99 ensures these transfers only take place where the destination country offers an adequate level of data protection or where sufficient contractual safeguards exist, in accordance with LGPD requirements.
We prioritize partners operating in Brazil or in countries with data protection laws equivalent to the LGPD. Any international transfer is documented and carried out with the technical and legal safeguards necessary to protect your rights.
A ee99 may update this Privacy Policy periodically to reflect changes in legislation, data processing practices, or the services offered. When significant changes are made, users will be notified by email and via a notice on the platform at least 7 days before the new terms take effect.
We recommend checking this page regularly to stay informed about how your data is handled. Continued use of the platform after any changes take effect constitutes acceptance of the updated version of this policy. The date of the last update is always shown at the top of this document.
A ee99 has appointed a Data Protection Officer (DPO) responsible for overseeing LGPD compliance and handling data subject requests. For any privacy or data protection inquiries, please contact:
You also have the right to file a complaint with the National Data Protection Authority (ANPD) if you believe your rights under the LGPD are not being upheld by ee99. The ANPD's contact information is available on the official Brazilian federal government website.
From registration to Pix withdrawal – how your information is handled at every step
Your name, CPF, email, and phone number are collected to create your account. All data is encrypted immediately and stored on secure servers.
Your ID and proof of address are reviewed to verify your identity before your first withdrawal. All documents are transmitted via 256-bit SSL encryption.
Pix data is processed by our partner banks. ee99 only records the transaction amount and status — banking passwords are never stored.
Betting and game history is recorded for result settlement, dispute resolution, and compliance with regulatory obligations.
Your Pix key or bank details are used exclusively to process withdrawals to your own account. No data is passed on to third parties.
Data is retained for the legally required periods and then securely deleted. You may request early deletion where permitted under the LGPD.
Create your ee99 account knowing your information is protected by the LGPD. Deposit from R$ 10.00 via Pix and bet on the Brasileirão, UFC, volleyball, and much more.
Your data is protected at ee99. We use 256-bit SSL encryption and comply with the General Data Protection Law (LGPD). Information collected is used solely to manage your account and process transactions. We never share data with third parties for commercial purposes. To exercise your rights as a data subject, contact our support team or review the Terms and Conditions.
Have fun, but always within your limits.
Set a daily, weekly, or monthly limit in your ee99 account dashboard at any time.
Need a break? Request a temporary or permanent self-exclusion with one click from your dashboard.
Ee99 is strictly for users aged 18 and over. Identity documents are verified at every registration.
Call 188 (CVV) or visit our responsible gambling page for specialized support.